SYSTEM ANALYSISFEATURED

Enterprise Supply Chain Process Mapping - PT Mitratani Dua Tujuh

Mapped 16 complex supply chain processes for PT Mitratani Dua Tujuh — from farmer partnerships to export workflows — from requirement gathering processes into BPMN 2.0 diagrams, and actively brief the developer & UI/UX designer.

CONTEXT / PROBLEM

Sixteen undocumented processes standing between farm and export.

PT Mitratani Dua Tujuh's Information System — from farmer partnerships through to export workflows — ran on institutional knowledge rather than documented process. That made it hard to design systems against, audit, or hand off to new stakeholders.

APPROACH

Elicit from the people who run the process, then draw what they actually do.

Run elicitation sessions

Coordinated with the project lead and ran active requirements-elicitation sessions directly with enterprise stakeholders across the supply chain.

Map to BPMN 2.0

Mapped all 16 operational processes into standard BPMN 2.0 diagrams using Draw.io, from farmer partnerships to export workflows.

Validate against real logic

Briefed UI/UX developers on the mapped business logic and checked resulting mockups against it before handoff.

RESULT / IMPACT

Sixteen processes, one shared source of truth

16+

enterprise processes mapped to BPMN 2.0

100%

requirements alignment across stakeholders

The resulting BPMN 2.0 documentation gave PT Mitratani Dua Tujuh a shared, auditable reference for processes that previously lived only in individual stakeholders' heads and serves as a guide for system development.

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